Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, shipping address and payment details when you place an order or create an account. We also collect information automatically, such as your IP address, browser type, pages visited and the dates and times of your visits, through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to process and fulfil your orders, communicate with you about your purchases, provide customer support, send order and shipping notifications, and — where you have consented — send marketing communications about new collections and offers. We may also use aggregated, non-identifiable data to improve our website and services.

3. Marketing Communications

If you subscribe to our newsletter or provide your email at checkout, we may send you marketing emails about new arrivals, collections and special offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us. We will never share your email with third parties for their marketing purposes.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, analyse site traffic and improve our services. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them. For more details, please see our Cookie Policy page.

5. Payment Security

All payment transactions are processed through secure, encrypted payment gateways. We do not collect, store or have access to your full card details — these are handled entirely by our payment partners. We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration or disclosure.

6. Your Rights

You have the right to access, correct, update or request deletion of your personal information. You may also object to or restrict certain processing of your data, and withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at nikhat@nikhats.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected — including order processing, customer support and legal compliance. Order information is typically retained for the duration required by applicable tax and accounting laws. You may request deletion of your account data at any time.

8. Third-Party Services

We may share your information with trusted third parties who help us operate our business — such as payment processors, shipping couriers, email service providers and analytics platforms. These parties are bound by confidentiality obligations and may only use your information to provide services to us, not for their own purposes.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at nikhat@nikhats.com or via WhatsApp at +91 90000 00000. Our boutique is located at 123 Nikhat Lane, Kala Ghoda, Mumbai, Maharashtra 400001, India.